Lowe's

Lowe’s has taking customer service technology to the next level by introducing Oshbot. Oshbot is an artificial intelligence machine capable of giving a “wow” customer service. Oshbot is a robot that can help customers in more than 200 languages. Oshbot will walk the customers through the aisle to show them they item the need, it … More LEF – Lowe’s Experience of the Future – OshBot

Lowe’s brought three companies to the table to bring the “Customer service” Experience of the Future. A Lowe’s program brought IBM, Apple, and AT&T together to bring iPhones, IPods, iPads to a all Lowe’s associates. Those iDevices can scan products, locate products to better help customers getting their items in a timely manner. But Lowe’s … More LEF – Lowes Experience of the Future – Customers vs Service

What are the fruits of Lowe’s Experience of the Future right now? Lowe’s realized that even though they are a hardware warehouse, they cannot leave technology behind. Now Lowe’s has turned all its stores into a multimedia store where the stores are equipped with interactive touch screens at multiple stations (Innovation EndCaps), where they play … More LEF – Lowe’s Experience of the Future 2015 – Innovation EndCaps

Lowe’s is one of the biggest international home improvement store with over 2000 stores int he US and over 500 stores in Canada, Mexico, and other countries. Lowe’s company is most know as a hardware warehouse but for the past five years, has put itself in a way to embrace technology to better help its … More Lowe’s Home Improvement Store